Men's Hair Loss FAQ

Getting started is as easy as booking an appointment with one of our trained team. During your appointment, our specialist will give you advice on the best solutions for you.

For the consultation, we invite you to bring in old photos of yourself before hair loss occurred, or other pictures showing hair that looks what you would like.

At this appointment we determine the best method to use for your hairpiece, as well your requirements for:

• Base design

• Hair style

• Hair length

• Hair density

• hair type

• Hair colour (to match your existing hair, if desired)

• Hair texture

Once you have decided on a hair loss solution, leave it to our team to create, install, and cut and style your brand new hair. It takes about 8-12 weeks for the custom-made hairpiece to be made.

When your solution arrives, you’ll be required to visit the salon for a 1 hour installation appointment. During this appointment, we will give you all the information you need to care for your solution long-term. We can also repair the hairpiece if it eventually deteriorates from normal wear and tear.

Custom-made hair loss solutions are just that - one hundred percent customised to fit you.

The team at Superior Hair will design and create a hair piece that is perfect for your hair type; density, texture, using the most appropriate hair for your need and personally prepared for you so that it is ready to enjoy. Your new hairpiece will be shaped and sized to match your unique balding pattern. It will be colour-matched, cut, and styled to blend naturally with your own natural growing hair.

We are the experts in determining the best method of hair replacement for you. Book in for a free consultation and let us help you regain your hair confidence.

How long your system will last depends on the type of system you choose. A skin base system will generally last 3-6 months, these systems are non-reparable. A lace system is much more durable, these tend to last around 8-12 months on average. These can also be repaired once.

Woman's Hair Loss FAQ

Yes, Superior Hair stocks pre-made human hair wigs and toppers as well as having the ability to create bespoke human hair wigs and hair toppers just for you. Our human hair wigs and topper come in multiple lengths and a range of colours. These unique styles can be adapted in-store to best suit you. 

All our wigs are made of top quality hair, whether that be synthetic hair or human hair. 

Both human hair and synthetic hair have benefits and limitations. Neither one is ‘better’ — the right choice depends on your situation: 

•           How much time and effort you have to spend on caring for your new hair? 

•           If your hair loss is temporary or permanent? 


Whichever you choose, you will look beautiful and well-groomed. 

Human Hair Wigs 

Human hair wigs will always have the most natural look and feel. They are also very versatile — you can cut, style, or dye them as you wish. They also tend to tangle less than synthetic hair. 

These wigs are costly but long lasting – they can last more than a year of frequent use, with proper care. 

Human hair wigs need specialised moisture-replacing shampoos and conditioners, because the hair is not moisturised by the natural oils of the scalp. 

Daily styling is also needed. Some find this time-consuming, but others enjoy the normality of the styling routine, and being able to change the look of their wig. Being human hair, these wigs are prone to frizzing or lankiness in humid conditions.  

Is a human hair wig the best choice for you? The answer depends on your budget, and your lifestyle. 


•           The most natural looking solution 

•           Super versatile – these wigs can be styled, cut, permed or coloured 

•           More durable and long-lasting than synthetic wigs 

•           Cap constructed with hair cuticles running in same direction which reduces tangling 



•           Higher price, due to careful collection and processing of hair 

•           Requires more care, and must be shampooed, dried, conditioned, and styled 

•           May frizz in humid conditions. 


Synthetic Hair Wigs 

Today’s synthetic wigs are technologically advanced and look and feel almost exactly like human hair. 

They are convenient – no need to style, just put them on, and go. The strands sit perfectly into place, whether the style is curly, wavy, or straight. Synthetic wigs look fabulous whatever the weather. 

Synthetic wigs can not be re-styled, cut, or coloured. However, many cap constructions allow hair to be parted different ways, or worn back from the face. 

Their affordability means you may choose to own several different styles. 

Most synthetic hair must be kept away from heat such as from hair dryers or ovens. 

Synthetic wigs are much more affordable than human hair wigs, but have a shorter life span – about 4 to 6 months, with optimal care. 


•           Very natural looking 

•           Pre-styled – convenient, and ready to wear 

•           Low maintenance 

•           More affordable than human hair wigs 

•           Can be serviced to extend life and restore condition 



•           Colour and style cannot be changed, except for parting and wearing back from face 

•           Heat sensitive – must be kept clear of any heat source 

•           Less durable than human hair wigs — synthetic wigs last about a year. 

The Wigs and Hairpieces Service Payment is a government scheme that awards a one-off payment to people who suffer from serious hair loss because of a medical condition or as a result of certain cancer therapies. The payments are to reduce the cost of purchasing and maintaining wig or hairpiece.

Plan Your visit

09 309 5031 / 0800 275 442

201 Symonds St, Eden Terrace, Auckland 1010


Mon - fri : 10:00 am - 5:00pm

Sat : 09:00 am - 4:00pm

Sun & Public Holiday : Closed