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FREE SHIPPING ON ORDERS OVER $150! NO CODE NEEDED!
FREE SHIPPING ON ORDERS OVER $150! NO CODE NEEDED!
Overnight Shipping Within NZ
Excellence Since 2003
180-day Exchanges & Returns
Finding the perfect colour match for your hair just got even easier with Superior Hair’s Colour ring. Purchase a Colour ring now to match your natural hair to the perfect hair extension shade.
Our Colour ring includes 38 of our most popular colours from chocolate browns, to cool blonde and everything in between.
Made for at-home use by clients and for in-salon professionals, the Superior Hair Colour ring is a must-have accessory. Better yet, you can return this product for a store-credit refund to contribute to the cost of your extensions. It’s a win-win!
How do I colour match using the Colour ring?
When you colour match using the Colour ring, you get a real-life view of how your natural hair will look with your chosen extension shade. Don’t be left wondering with digital photographs - your eyes are the best judge!
We recommend that you head out into natural sunlight. Fluorescent and LED lights can change the way colours look.
Always match to the mids and ends of your hair.
For more dimension, mix and match different extension shades.
I’m still not sure - can Superior Hair colour match me?
We can colour match your natural hair to a product from our range both in-store and online.
01Send us a photo (super quick service)
Our team can colour match your hair using a good quality photograph of you! All you need to do is follow the guideto ensure your image isn’t compromised by poor lighting, editing, or filters. When you’ve got a front and back image that works, all you need to do is fill out the colour matching form below or DM us on our social platforms and voila! Our team will be in touch shortly after.
02In-salon colour matching
It won’t take our team long to match you with your ideal shade of extensions if you come in-store and visit them! Plus, you’ll be able to check these matches then with swatches available in all of our colours.
Colour matching in-salon is a super accurate (and totally fun) way of finding your best shade.
You can email us at purchas@superiorhair.co.nz. We guarantee a response within 24 hours.
If a product is unopened we can exchange or refund, however, any product tampered with will not be accepted as it goes against our hygiene policies.
Clearance stock are our products that have been discontinued. We strive to give the highest quality hair and sometimes decide not to continue certain ranges. For example, our curly extensions are discontinued because the quality was not up to our high standards due to having to undergo perming chemicals to achieve the curl they have. If you have any questions before purchasing, let us know so we can check accurately on stock and colour matches.
Clearance stock is discounted and is often the last of its stock. We do not accept any clearance stock back for refunds.
Once we receive your order, we usually reach out in 48-72 hours to get the issue sorted.
We recommend when sending a product back for an exchange/return to opt for tracked delivery so you can keep track of where your item is. If anything happens to your item on its way to us, the courier company is liable for this and we unfortunately will not be able to honour the exchange/return.
Sometimes you purchase an item that isn’t quite right, so we’ve made sure it’s easy to make an exchange. Ship back your current set of extensions and let us know what you'd like an exchange via e-mail or over the phone. We’ll get you set up with a new order docket. Please note that courier costs for returns are covered by the customer.
We are so sorry to hear that you have received the wrong order. Please contact customer services at purchase@superiorhair.co.nz and provide your order number and we will assist you further. We are happy to cover return costs to us so we can get your correct order on way.