Not sure which colour to choose?
Free Colour Matching Service:
If you want quick colour matching advice then you can email your pictures to firstname.lastname@example.org
Or send us a snippet of your own hair (hair sample must be from the mid lengths to ends). The blending of hair on the bottom is most important. Please include your full name and contact information (preferably phone number) so that our hair experts will recommend the best blend for your hair.
Styling options with your hair extensions
You can use your hairdryer, straighteners, and curling tongs on your hair extensions to achieve a variety of styles, but remember, as with all human hair, the less heat used the better.
In order to keep your extensions in their original silky condition for as long as possible, it's advisable to use a good-quality heat-protection treatment before applying heat to your hair extensions.
You may find that your hair extensions respond to heat tools much quicker than your own hair, making them easy and fast to style. Be sure not to apply heat tools to your extensions for long periods of time.
It's also advisable not to use hair spray, mousse, or gel as this can melt into the hair and also to avoid a build-up. Treat your extensions as you would your own hair in order to keep them looking soft and shiny.
How to wash your hair extensions
It shouldn't be necessary to clean your hair extensions more than every 6 weeks.
•Mix half a cup of lukewarm water with a teaspoon of shampoo. (The more moisturising the shampoo, the better).
•Fill your sink or a large bowl with warm water and mix the cup of diluted shampoo into the water. Keep top weft and clips out of water (this avoids swelling of the top weft and the clips becoming rusty).
•Make sure your extensions are tangle-free and place them into the sink or bowl. Then swirl around the hair gently.
•Remove the extensions from the solution and rinse them under a running tap, holding the extensions at the top, near the clips. Use cold water to lock in moisture.
•Squeeze out any excess water and avoiding tangling the hair. Lay the extensions out flat on a towel.
•Apply a conditioning treatment to the extensions, such as an intensive repair treatment. Comb through from ends to weft using a wide-tooth comb.
•Gently fold over the towel and leave for one hour to allow the conditioner to penetrate the hair.
•Rinse the conditioner out and apply a leave-in conditioner. You can apply more than you would usually on your own hair.
• In a fresh towel, lie your extensions flat and fold the towel over them, as before. Leave the extensions to dry naturally. If you're in a hurry, leaving them in an airing cupboard or by a radiator can speed up the process.
•Once your extensions have dried, you can comb through gently from clip to tip, before applying heat protection spray and straightening one weft at a time.
Dyeing or colouring your hair extensions
The great thing about our hair extensions is it covers most beautiful stunning shades and we suggest you choose the colour that is closest to your natural hair so that the hair extensions blend with your natural hair colour. Because the hair has been processed and sterilized we do not advise doing any more chemical treatments on it as it can easily be ruined affecting the quality and desired colour. If you do decide to dye it is best to use a semi permanent colour or colour conditioner (always lighter to darker never darker to lighter, but can be dyed up to two shades darker).
•Do not rub or tangle the hair, simply apply the dye in a patting and stroking motion from root to tip. The hair can be dyed more than once, but remember, like your own hair, the condition will be affected the more you dye the extensions. Always follow the instructions and thoroughly rinse the dye from the extensions. Read through the above instructions on cleaning your extensions for when it comes to washing the dye from the hair.
•Always carry out a strand test before dyeing whole hair extensions. Dyeing hair extensions requires professional experience. Once hair has been dyed we cannot be held responsible for the dyeing process.
Storing your hair extensions
•DO NOT store your hair extensions in plastic packaging!
•Brush hair through from top weft to ends, supporting the top weft.
•Spray your extensions with leave-in conditioner.
•Store in cotton or breathable material.
Things to avoid with hair extensions
•Don't use products that contain alcohol. These can dry out the extensions and make them brittle and weak.
•Don't wear your extensions to swim in. This will tangle them and dry them out.
•Be sure to take your extensions out before going to bed, carefully clip-by-clip to avoid damaging your own hair.
•Don't bleach or lighten your extensions.
IMPORTANT- RETURNS / REFUNDS
• For hygiene reasons we offer exchanges only on hair products that have not been opened, worn, or tampered with (products can be removed from their plastic sleeve but cannot be removed from the cardboard holder and ties). Please inspect the hair BEFORE removing the bindings from the hair. Once the bindings have been removed we cannot accept a return.
• If hair has been cut or coloured/altered in any way, returns cannot and will not be accepted under any circumstances. Dyeing or changing the state of the hair extensions will void any warranty on all hair extensions.
• If a clip is loose, it can easily be re-stitched back on using normal needle and thread. If a clip is broken, we will happily send you a replacement that you can sew on. Clips can and do break/come loose, and as such we will replace the clip but not the entire hair-extension set. Clips are considered a consumable part of the hair extensions. Removing the bindings indicates acceptance on your part that the hair is in good condition and suitable for your use.